Your plan

Your plan is set up with our team when you come on board, so there’s nothing to pick or configure here. This page explains what’s included and how usage works, so there are no surprises.

What’s included

Every plan includes the whole product, not a stripped-down tier:

• The agent in your Discord, answering across the channels you allow.
• The full dashboard: analytics, unmet questions, and exports.
• Self-serve configuration: persona, channels, spoiler rules, escalation.
• Data refreshes as your game patches.
• Support over email and your shared Slack channel.

How usage is counted

Usage is measured in the questions the agent handles for your community. We agree on the range that fits your server’s size and activity when we set your plan up. A busy launch week that runs hot is normal and nothing breaks; if your community grows into a consistently higher range, we’ll talk about adjusting the plan to match.

You can watch your own volume any time in the analytics view, so you always know roughly where you stand.

Invoices and renewals

Billing runs on the terms in your agreement. Invoices and renewal dates come from our team, not from the dashboard. If you need a copy of an invoice, a change to billing contacts, or anything else on the finance side, email support@atcampfire.xyz or ask in Slack and we’ll sort it.

Changing your plan

Adding a second community, moving to a bigger range, or changing terms is a quick conversation with us, not a form. Reach out and we’ll make the change. To run the agent in another server, see adding a server.