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Configuration

Configuration

Everything about how the agent looks and behaves is yours to change from the dashboard. Edits go live in seconds, no redeploy and no ticket. These pages walk through each setting.

Persona
Name, avatar, and voice. Make the agent feel like part of your world.
Channels & answer modes
Pick channels, and set how the agent replies in each: mention, /ask, or auto.
Spoiler rules
Decide what counts as a spoiler and how the agent gates it.
Escalation to your team
Route the questions the agent can’t answer to a channel or role.