Channels & answer modes
This is where you decide where the agent speaks and how. Each channel you add gets its own mix of the three answer modes, so a single server can feel quiet in one place and lively in another.
Adding a channel
In the dashboard, open Channels and add a channel from the list of your server’s text channels. A channel does nothing until you add it, and adding it here is what puts it on the allowlist. Remove it any time to make the agent go silent there.
The three modes
Every channel has three switches. Turn on any combination.
| Mode | The agent replies when | Good for |
|---|---|---|
| Mention | A player @mentions it | Almost everywhere. Predictable and quiet. |
| /ask | A player runs the /ask command | Busy channels; keeps questions tidy. |
| Auto | A player posts a game question, unprompted | A dedicated help or questions channel. |
Mention and /ask are safe to leave on broadly. Auto is the one to place deliberately, because it’s the mode where the agent speaks without being called.
A setup that works
If you’re not sure where to start, this covers most servers.
- Help and questions channels: all three modes on. Players come here to ask, so let the agent be present and answer on its own.
- General chat: mention and /ask only. Keep the conversation human, but let players pull the agent in when they want it.
- Everything else: not on the allowlist. The agent stays out.
Per-channel voice and spoilers
Channels can also override a couple of global settings when you need them to. A veterans-only channel might turn spoiler gating off, while your public help channel keeps it on. Set the global behavior first, then override the exceptions channel by channel.
Busy channels
In a fast channel the agent won’t spam. It won’t answer the same question twice in a short window, and it paces itself so it never drowns out people. To make it speak less in one channel, turn off auto there and leave mention and /ask on, so it only replies when a player calls it. See also rate limits.